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Training Details

PECB Certified Lead Customer Satisfaction Manager Course
Provider: Tenol Alpha
Duration: 5 days
Starting Date: 2020-05-04
Ending Date: 2020-05-08
Attendant Fee: NGN 300,000
Venue: 4TH Floor NIS Building, Alausa Ikeja
Posted on: 28th Feb, 2020 08:40:55 AM
Event Description
Lead Customer Satisfaction Manager training enables you to acquire the expertise to support and lead an organization and its team to successfully understand, monitor, measure and manage customer satisfaction based on ISO 10004. During this training course, you will also gain comprehensive knowledge of the best practices of Customer Satisfaction and be able to effectively apply them in an organization to meet and/or exceed customer expectations. After mastering all the necessary concepts of Customer Satisfaction, you can sit for the exam and apply for a “PECB Certified Lead Customer Satisfaction Manager” credential. By holding a PECB Certificate, you will be able to demonstrate that you have the professional capabilities and competencies to effectively manage customer satisfaction i
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Location:
House 5 Zone 7 Oteyi Garden Estate, Abuleado, Amuwo Odofin.
Lagos State, Nigeria.
Tel: +234-9038014254
Email:  info@trainingandcoursesinnigeria.com