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Training Details

PECB Certified Customer Satisfaction Foundation Course
Provider: Tenol Alpha
Duration: 2 days
Starting Date: 2020-04-27
Ending Date: 2020-02-28
Attendant Fee: NGN 175,000
Venue: 4TH Floor NIS Building, Alausa Ikeja
Posted on: 27th Feb, 2020 05:01:41 PM
Event Description
Customer Satisfaction Foundation training enables you to learn the basic elements to monitor, measure and manage Customer Satisfaction. During this training course, you will be able to learn the best practices used to meet and/or exceed customer expectations. Upon the completion of this course, you can sit for the exam and apply for a “PECB Certified Customer Satisfaction Foundation” credential. A PECB Foundation Certificate shows that you have understood the fundamental concepts, methodologies, processes and management approach. Who should attend? Individuals seeking to gain knowledge about the fundamental processes of measuring and managing Customer Satisfaction Individuals involved in Customer Satisfaction Management Individuals interested to pursue a career in Customer
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House 5 Zone 7 Oteyi Garden Estate, Abuleado, Amuwo Odofin.
Lagos State, Nigeria.
Tel: +234-9038014254